Terms of Service

Last updated: 9/18/2025

1. Acceptance of Terms

By accessing and using Meraki Reach ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Meraki Reach provides AI-powered video outreach services, including personalized video creation, voice cloning, and automated prospect targeting.

3. User Responsibilities

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to use the Service in compliance with all applicable laws and regulations
  • You will not use the Service for spam, harassment, or any illegal activities

4. Acceptable Use

You agree not to use the Service to:

  • Create content that is defamatory, obscene, or offensive
  • Impersonate others or misrepresent your identity
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the Service or servers

5. Payment and Billing

Subscription fees are charged in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specified in our refund policy.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Meraki Reach and are protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

In no event shall Meraki Reach be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of the Service.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at support@merakirearch.com.